Improve Customer Retention
Auto Repair Customer Retention (CRM)
START YOUR 30-DAY FREE TRIAL TODAY
STOP STRUGGLING WITH CAR COUNT
Bring customers back on time!
NEVER MISS An appointment OPPORTUNITY AGAIN!
Provide timely and authoritative communication to your customers will appreciate and pay attention to.
Instead of the generic year, make, and model service alerts, your customers will know exactly what services are due now or in the future, based on their actual daily mileage and service history
Your customers will love your real-time service alerts, appointment reminders, declined work, thank you’s, and other important communication.
3 STEPS TO INCREASE YOUR AUTO REPAIR SHOP SALES
Identify Service Needs
Your computer digs deep into your customer’s service history to identify their service needs, now or in the future, based on their daily mileage.
Communicate Service Needs
Your customers will love how you accurately communicate predictive service in real-time, drawing them into the shop more often.
Effortlessly sell services
Vehicle owners trust previous service history and daily miles driven. As a result, they come in ready to buy the services they need from you.
WE DON’T JUST CARE ABOUT YOUR CUSTOMER RETENTION
WE CARE ABOUT LIVING YOUR DREAM WITH AN EXIT PLAN
We know auto repair. We have twenty-thousand ROs of experience.
We doubled our shop’s average repair order in twelve months.
We love helping shop owners do the same.
Founder/CEO/Head of Data Analysis
Customer Support Manager
Technical Support Manager
Repair Shop Sales & Marketing Trainer
Auto repair Sales software
that gets results!
CRM FEATURES THAT MATTER
- Predict 30 Service-Needs
- 2-way Unlimited Text Messaging
- Customer Analytics, Segmentation, Reporting & Exporting
- Appointment Scheduler with Website Integration
- Unlimited Mobile-Friendly Emails
- Predictive Multi-Service Reminders
- Recommended/Declined Work Reminders
- Thank-You Campaign and Testimonials
- Customer Newsletters
- Daily Service-Need Alerts
- Service-Need Mass Campaigns
- 500 FREE Marketing Text Messages
- Postcard and postage $1.19/ea
- Mastermind Automotive Shop Training Course ($299 Value)
“Service Intelligence has continuously outpaced the competition and keeps making their product better every year. I have looked at multiple other CRM’s and they just can’t do what Service Intelligence does.“
Tyler Casteel, Owner
Garrett Tire and Auto Center
"I've used the SI reports 3 times already, I tried your approach and showed them the report, all 3 times on the drop (before the inspection) I sold over $2000 estimates on each one. It is incredible. 3 out of 3. I am so excited!"
Rick Janoski, Shop Operations Manager
Graham Auto Repair
"In a week and a half of using
Bruce Taylor, Owner
Taylor Co BMW
"Service Intelligence is a direct investment into my business It lets me pinpoint the customers specifically in need of the service I'm promoting. This stops the waste in little advertising budgets. I can get more from every campaign instead of using costly shotgun style blanket campaigns."
Fred White, Owner
Miles Auto Service
Auto Repair Sales
2 - We analyze your data
After we analyze your service history you’ll be able to see your missed service sales
3 - FREE Consultation
Our professionals will review your data and discuss the next best steps to increase your sales.
4 - Grow your sales
You’ll be amazed at how fast your profits grow after implementing a few small changes.
Auto Repair Shop Management Software
what’s holding you back?
Your Title Goes Here
I already track recurring maintenance manually. Why use software?
Congratulations, you operate a top shop. However, predicting maintenance-needs is time consuming and often applied inconsistently. SI CRM is simple to use, saves time, and pays for itself from day one.
Doesn’t my shop management system have all the service history. Why do I need SI?
A couple of shop management systems allow setting the next service interval, but it is often used inconsistently. SI CRM automatically syncs with the shop service history and ages 30+ recurring services. It then communicates the service needs automatically via text message, emails, and optionally postcards. The end result is an immediate boost in service sales.
I already have a good CRM. Why switch to ServiceIntelligence CRM?
None of the premium CRMs age shop management system maintenance history or communicate service needs based on each vehicle’s daily mileage. For about the same monthly investment, you can upgrade your CRM to authoritative fleet service management that vehicle owners trust.
Doesn’t Carfax do this?
Carfax collects service history from multiple shops and is able to estimate the next oil services. But it doesn’t load all your service history and accurately predicts 30+ maintenance needs based on each vehicle’s daily mileage.
How much effort is this going to take?
Getting started is a breeze as we do all the heavy lifting customizing the system to your liking. 95% of the training is how to print reports for every customer. You do that and you will increase your profitability by 30% or more.
Is this OEM YMM specific?
OEM YMM usually has to do with tracking OEM services. SI does both. You can track OEM major services, i.e. MBZ A Service, B Service, or track individual components, parts, lubricants or fluids, i.e., MZB oil service, Volvo oil service, Full Syn Oil Service, Semi-Syn Oil Service, etc. SI capabilities are limited only by your detailed service history.
How do I know this will work for my shop?
If you sell 30% more maintenance, you double your profitability. Some shops haven’t experienced the value of predictive service needs. Computerized managed auto care transforms the customer service experience, and they buy more because of it.
My customers already trust my recommendations
Is there such a thing as having too much trust? Replace vehicle inspections recommendations with authoritative aging of service history. Put your recommendation accuracy on steroids with powerful marketing software to get the best results ever!
I need to hire a new service writer first
With SI’s expert reporting at the front counter, your service writer candidate doesn’t require any automotive experience allowing you to choose a “people-friendly salesperson that you can train.
I need to hire a technician first
Hiring good technicians is tough. SI’s benefit is you will be selling more maintenance. Rather than looking for a senior tech, consider hiring an apprentice to perform the less complicated maintenance work.
I use a DVI tablet for service recommendations
With SI, you will use the DVI tablet to sell repairs, not regular services. All maintenance sales are done from the SI reports before the customer leaves the front counter (pre-inspection). SI also shortens the maintenance parts ordering and delivery time increasing shop efficiency!
I am busy already
SI fleet service management capabilities change the shop’s mix of work to favor higher margin recurring services. The boost in profitability gives you the option of sending heavy engine work down the street to keep your bays available for maintenance. The result is faster bay turnover with gross profitability is at 70% or higher.
I already sell a lot of maintenance
Our most successful shops are shops that favor maintenance already. SI makes your life easier. SI computerized fleet service management boosts efficiency, accuracy and credibility. All maintenance sales are done from the SI reports before the customer leaves the front counter. Aging of service history based on vehicle usage is authoritative and trust worthy. Pre-inspection service sales allows quicker parts delivery increasing shop efficiency.
eAutoClub - Serviceintelligence
Address: 528 Palisades Drive,
PO Box 503, Pacific Palisades, CA 90272
Hours Of Operation
- Sunday Closed
- Monday 7a.m.–4p.m.
- Tuesday 7a.m.–4p.m.
- Wednesday 7a.m.–4p.m.
- Thursday 7a.m.–4p.m.
- Friday 7a.m.–4p.m.
- Saturday Closed