Auto Repair Shop Success Secrets

Episode 1

Dream Customers, Requesting Reviews

& Dealing with Bad Reviews

In this podcast, we discuss the importance of building your dream customer profiles, best ways to collect reviews and how to deal with bad reviews in the most professional way.

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Mike Cooper

Entrepreneur, marketologist & profitability coach.

Call: 310-984-3501 ext 109

Email: [email protected]

Host: Mike Cooper

Mike is your guide to auto repair shop success. With over 10 years in coaching on marketing, advertising, and sales, Mike is a passionate entrepreneur and gifted marketologist.

He founded, built and sold his first carpet cleaning business in four years. His entrepreneurial success is at the heart of his coaching philosophy.

Mike trained and coached hundreds of automotive professionals with actionable, real-wold steps to implement technology, social media and targeted marketing that impacts independent automotive repair shops with a positive cash-flow.

Mike helps shop owners/managers navigate through the complex landscape of today's automotive Aftermarket service business challenges with common sense best-practices.



eServiceIntelligence "Auto Care Made Easy", previously licensed and distributed under the Mitchell1™ and Snap-On™, adds machine intelligent CRM that mimics service-writer maintenance tracking. It is designed for automotive service computer systems like Mitchell1 Manager™/Shop Key™, R.O. Writer™, AllData™, MaxxTraxx™, Costar™, Lankar™, PACE Yes™, NapaTracs™, and others. No data entry required.



*Some restrictions apply
Limited seats available each month