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eAutoClub Privacy Policy


Effective as of April 29, 2011

By registering your details with us, you confirm that you have read, understood and agreed to the provisions of this Privacy Policy and to our Terms of Service. This privacy statement discloses the privacy practices for eAutoClub (https://www.eautoclub.com) sites hosted by eAutoClub. Terms listed below cover both Business Users and Personal Users for all our products and services. The specific Modules of the Software that Customer is installing depend on the version of the Software that Customer has licensed pursuant to this Agreement.

eAutoClub.com is committed to protecting your business information and your customer’s privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the eAutoClub.com website and governs data collection and usage. By using the eAutoClub.com website and services, you irrevocably consent to the data practices described in this statement, and those contained in subsequent amendments which we will post from time to time.

eAutoClub.com collects Business Records and Customer Personal identifiable information, such as your Customer’s e-mail address, name, home or work address or telephone number. eAutoClub.com also collects anonymous automotive and demographic information, which is not unique to you, such as your Customer’s vehicle year, make model, service history, ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by eAutoClub.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by eAutoClub.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the eAutoClub.com Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through eAutoClub.com public message boards, this information may be collected and used by others. eAutoClub.com is not responsible for the collection, use or misuse by any third party of any such information you disclose. Note: eAutoClub.com does not read any of your private online communications. eAutoClub.com encourages you to review the privacy statements of Web sites you choose to link to from eAutoClub.com so that you can understand how those Web sites collect, use and share your information. eAutoClub.com is not responsible for the privacy statements or other content on Web sites outside of the eAutoClub.com and eAutoClub.com family of Web sites.

Use of your Customer’s Personal Information eAutoClub.com collects and uses your Customer’s personal information to operate the eAutoClub.com Web site and deliver the services you have requested. eAutoClub.com also uses your Customer’s personally identifiable information to inform you of other products or services available from eAutoClub.com and its affiliates. eAutoClub.com may also contact you via surveys to conduct research about your Customer’s opinion of current services or of potential new services that may be offered. eAutoClub.com does not sell, rent or lease your Customer lists to third parties however you grant eAutoClub, its agents, assigns and subcontractors a royalty free license to use your Customer’s vehicle service history information. In particular this vehicle service history information may be provided to third parties in the form of vehicle service history reports. eAutoClub.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, eAutoClub.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your Customer’s personal information except to provide these services to eAutoClub.com or in accordance with the Term of Use in force with the third party, and they are required to maintain the confidentiality of your Customer’s information accordingly. eAutoClub.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. eAutoClub.com keeps track of the Web sites and pages our customers visit within eAutoClub.com, in order to determine what eAutoClub.com services are the most popular. This data is used to deliver customized content and advertising within eAutoClub.com to customers whose behavior indicates that they are interested in a particular services. eAutoClub.com Web sites will disclose your and your Customer’s personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on eAutoClub.com or the site; (b) protect and defend the rights and/or property of eAutoClub.com; and, (c) act under exigent circumstances to protect the personal safety of users of eAutoClub.com, or the public.

Use of Cookies The eAutoClub.com Web site use “cookies” to help you personalize your Customer’s online experience. A cookie is a text file that is placed on your Customer’s hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your Customer’s computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize eAutoClub.com pages, or register with eAutoClub.com site or services, a cookie helps eAutoClub.com to recall your Customer’s specific information on subsequent visits. This simplifies the process of recording your Customer’s personal information, such as billing addresses, shipping addresses, and so on. When you return to the same eAutoClub.com Web site, the information you previously provided can be retrieved, so you can easily use the eAutoClub.com features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your Customer’s browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the eAutoClub.com services or Web sites you visit.

Security of your Customer’s Personal Information eAutoClub.com takes significant commercially feasible steps to secures your Customer’s personal information from unauthorized access, use and/or disclosure. eAutoClub.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. However, eAutoClub.com can not and does not guarantee that such information will remain secure and you agree to indemnify and hold eAutoClub.com harmless should the security of any such information be compromised as a result of the act or acts of any third party.

Changes to this Statement eAutoClub.com will occasionally update this Statement of Privacy to reflect company and customer feedback. eAutoClub.com encourages you to periodically review this Statement to be informed of how eAutoClub.com is protecting your Customer’s information.

Contact Information eAutoClub.com welcomes your Customer’s comments regarding this Statement of Privacy. If you believe that eAutoClub.com has not adhered to this Statement, please contact eAutoClub.com at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.